If you are not tail wagging happy with your purchase and need to return it to us for any reason, please contact us at 866.726.9247 (wags) for shipping instructions. We accept returns for up to 30 days after your receive your order. All returns may be addressed to: A Tail We Could Wag Returns; c/o Auburn Leathercrafters; 42 Washington Street; Auburn, NY 13021
In a nutshell, here are our instructions:
Return/Exchange Policy: 30 days from delivery of product
-Items must be in new condition with original tags still attached
-Worn or washed items will not be accepted
-Must not smell of smoke, cologne, deodorant, dog, cat, or barnyard critter
-Customer is responsible for shipping and shipping charges for returning and/or exchanging the item
To help us expedite processing, please include contact and order information on all correspondence.