If you are not tail wagging happy with your purchase and need to return it to us for any reason, please contact us at 866.726.9247 (wags) for a return authorization number and shipping instructions. We accept returns for up to 30 days after your receive your order. All returns may be addressed to: A Tail We Could Wag Returns; c/o Auburn Leathercrafters; 42 Washington Street; Auburn, NY 13021